Terms of Use

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These Terms of Use govern your use of the VisReed website and of VisReed Practice, the clinician area. VisReed is established in Belgium. By creating an account or using the website, you accept these terms, our Privacy Policy, our Cookie Policy and our Medical Information Disclaimer. If you do not accept them, do not use VisReed.

WHO VISREED IS FOR

VisReed is built for eye care professionals: orthoptists, optometrists, ophthalmologists, opticians and other vision specialists, and students training in those fields. VisReed Practice is for professional use only. You must be at least 18 years old to create an account. Patients may take a test only under the supervision of a professional.

WHAT THE TOOLS DO, AND WHAT THEY DO NOT DO

They display results, they do not diagnose. Each test presents stimuli, records the responses and displays the results. Interpretation, diagnosis and treatment decisions remain with you, the practitioner.
Every test is in beta. No test has yet been validated against the physical instrument it reproduces. Use the results alongside standard clinical equipment and a full examination.
Not a medical device. VisReed is not a medical device, and its tools are not CE-marked as medical devices.
The setup matters. Results depend on the screen, its calibration and brightness, the room lighting, the viewing distance, any filters or glasses used, and the patient's cooperation. Follow each test's instructions.

YOUR ACCOUNT

Give accurate information when you sign up, and keep it up to date.
An account is personal. Do not share your password or let anyone else use your account.
You are responsible for what is done with your account. Tell us at contact@visreed.com straight away if you think someone else has used it.

ACCEPTABLE USE

You agree not to:

Use VisReed in breach of any law, of your professional obligations, or of the rights of your patients
Enter more patient information than you need, or identifiers such as national or insurance numbers
Send patient information through the contact form or by email
Copy, scrape, reproduce, redistribute or resell the website, the tests or their code, in whole or in part
Reverse engineer, decompile or try to extract the source code of the tests, except where the law expressly allows it
Try to access another account, test the security of the service without our written permission, or disrupt it in any way
Use VisReed to build a competing product

PATIENT DATA: OUR DATA PROCESSING TERMS

When you save patients and results in VisReed Practice, you are the controller of that data and VisReed is your processor. This section is the agreement between us required by Article 28 of the GDPR.

Subject and duration. We store patient records (first name, last name, date of birth) and the test results and assessments you save to them, for as long as you keep them or until your account is deleted. The data concerns your patients and includes health data.
Your instructions. We process this data only to provide VisReed Practice to you, as described in these terms and through your use of the service. We do not use it for any purpose of our own, and we never sell or share it. If we are ever required by law to do otherwise, we will tell you first unless the law forbids it.
Confidentiality. Anyone at VisReed who could access the data is bound by confidentiality. Patient records are not accessed in the course of normal operation.
Security. We keep appropriate technical and organisational measures in place, including verified accounts, strong passwords, records scoped to the account that created them, and encryption in transit. They are described in our Privacy Policy.
Sub-processors. You authorise us to use Cloudflare to host and store the data, in its Western Europe region inside the European Union. We will tell you before adding or replacing a sub-processor, so that you can object. Each sub-processor is bound by data protection obligations equivalent to these.
Assistance. We will help you, as far as we reasonably can, to answer your patients' requests to exercise their rights, to carry out a data protection impact assessment, and to meet your security obligations.
Breaches. We will tell you without undue delay after becoming aware of a personal data breach affecting your patients' data, with the information you need to assess it and notify it.
End of the service. When you delete a patient, their results are deleted with them. When your account is deleted, all of your patients and results are deleted. Download anything you need to keep before you ask for deletion.
Audits. On request, we will make available the information needed to show that we meet these obligations, and allow reasonable audits by you or an auditor you appoint, with reasonable notice.

You remain responsible for having a legal basis to process your patients' data, for informing them that you use VisReed, and for your own statutory record keeping.

INTELLECTUAL PROPERTY

© VisReed. All rights reserved. The website, the tests, their design, code, text, graphics and the VisReed name and logo belong to VisReed or its licensors and are protected by copyright and other intellectual property rights.

We give you a personal, non-exclusive, non-transferable right to use VisReed for your professional practice, under these terms. The reports and printouts you produce for your patients are yours to keep and use in your practice. No other right is granted.

OTHER MANUFACTURERS' DEVICES AND TOOLS

The technology and tools pages describe products made by other companies. They belong to their manufacturers: VisReed does not make or sell them and is not affiliated with their manufacturers unless a page says so. Product names, brands and trademarks belong to their owners and are used only to identify the products. The information comes from the manufacturers' public documentation and other public sources, and may be out of date. Check with the manufacturer or an authorised distributor before relying on it.

THE JOURNAL AND OTHER MESSAGES

The Journal is sent only to those who subscribe to it, and you can unsubscribe at any time. We also send messages needed to run your account, such as address confirmation and password reset emails.

AVAILABILITY AND CHANGES TO THE SERVICE

VisReed is provided as it is and as available. We work to keep it running and accurate, but we do not promise that it will be uninterrupted or error-free. We may change, add or remove features, including tests. If paid features are ever introduced, their price and conditions will be shown to you before you subscribe.

SUSPENSION AND CLOSING YOUR ACCOUNT

You can ask us to delete your account at any time by writing to contact@visreed.com. We may suspend or close an account that breaches these terms, or that puts the service, other users or patients at risk. Where we can, we will warn you first and give you time to download your data.

LIABILITY

You use the tools and their results under your own professional responsibility. To the extent the law allows, VisReed is not liable for clinical decisions taken on the basis of a result, for loss of data you did not keep a copy of, or for indirect losses such as loss of income or opportunity.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for intentional misconduct or gross negligence, or any other liability that cannot be limited or excluded by law.

CHANGES TO THESE TERMS

We may update these terms. The date at the top shows when they were last changed. If a change materially affects your rights, we will tell you by email or on the site at least 30 days before it applies. If you keep using VisReed after that, the new terms apply; if you do not accept them, you can close your account.

GOVERNING LAW

These terms are governed by Belgian law. Any dispute will be brought before the competent Belgian courts, without depriving you of any mandatory protection given by the law of the country where you live.

CONTACT US

If you have questions about these Terms of Use, contact us at contact@visreed.com.